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TERMS AND CONDITIONS

 

PROFORCE Law Enforcement is focused on supplying products critical to those professionals serving communities across America. Our customers include Law Enforcement /Military Professionals (both active and retired), Security Personnel, Medical First Responders and Fire Professionals.

 

Certain items on this site will require proof of membership to one of the above listed professions to be able to purchase these items. These requirements are generally the result of contractual agreements with our various vendors due to the sensitivity of the products being sold.

 

Firearms that are for individual officer duty use and within certain territories depending on brand, will require a department authorization form and proper law enforcement ID in order to purchase these items. Alternatively, these firearms can be purchased in our Brea, California store upon adherence of all California and Federal laws. As such, firearms on this site are for illustration and pricing purposes only and are made available for purposes of obtaining quotes for department orders and duty use.

 

PROFORCEONLINE.COM Privacy Policy

 

PROFORCEONLINE.COM collects non-public and personal information, such as your name, address, e-mail address, or phone number, when you register with PROFORCEONLINE.COM, when you use PROFORCEONLINE.COM products or services, and when you enter PROFORCEONLINE.COM promotions or sweepstakes.

 

PROFORCEONLINE.COM takes your privacy seriously and does not rent, buy, or sell this non-public personal information to other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or as permitted or required by law. PROFORCEONLINE.COM does not disclose non-public personal financial information about our customers or former customers except as permitted or required by law.

 

PROFORCEONLINE.COM restricts access to non-public personal information only to those trusted PROFORCEONLINE.COM employees who need to know that information to provide products and services to you. PROFORCEONLINE.COM maintains physical, electronic, and procedural safeguards to guard your non-public personal information.

PROFORCEONLINE.COM Shipping Policy.

 

Orders placed before 2:30 pm MST Monday through Friday will be shipped the same day.  All orders placed after this time, on weekends, or Federal holidays will be shipped the following business day.

 

Fedex Priority Overnight, Standard Overnight, 2 Day, and Express Saver are shipping methods that can be requested at the time of checkout for an additional fee.  Shipping charges are calculated for each address and are based on the weight of the order placed as well as the shipping service requested.  All shipping charges are calculated and displayed before the order is completed.

 

Purchase of certain accessories requires a copy of your department issued ID on file with PROFORCE.  A disclaimer appears when these items are put in the Shopping Cart and they cannot be shipped to anyone without proper credentials on file with PROFORCE.

 

Original shipping charges are not refundable on returned items. F.O.B. ProForce Prescott.

All shipments are made. F.O.B. Proforce Prescott. AZ

 

PROFORCEONLINE.COM Terms and Conditions.

 

• Returns will only be returned to your account for refund, credit or replacement if they are returned in a new, unused and unopened condition. Any return must be received no later than 30 days after original invoice date.

 

• If your product is defective and needs repair according to a manufacturer warranty, please contact the manufacturer directly or the ProForce Support Center at 800-367-5855 for assistance in contacting the manufacturer.

 

• Original Invoice must accompany all returns or the invoice number must be given in order to receive proper credit.

 

• Returned items are subject to 20% restocking fee.

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Corporate: 3009 N. Highway 89 Prescott, AZ 86301 Tel: 800-367-5855 Fax:928-445-3468
Store: 655 Berry Street, Suite H Brea, CA 92821 Tel:714-257-9095